INTRODUCTION
When Gus Ackerman opened the first Ackerman’s store in Wynberg, Cape Town, in 1916, our story officially began. His goal was straightforward: to make high-quality goods accessible to all. At the core of each and every one of the more than 1000 Ackerman’s stores spread across five countries today is that vision. We are aware that your family always comes first. You should be able to cut costs without sacrificing design or quality, giving you more money for life’s essentials. In addition to award-winning quality products at unbeatable prices, it also offers fun promotions, convenient store access, and welcoming customer service. We strive for it every day, and we call it Bringing Value to Life.
Shop Assistant/Cashier P27
Through stock replenishment, merchandising, housekeeping, and effective transaction processing at till points, this P27 role aims to provide outstanding customer shopping experiences.
Think of this as a chance to invest in and advance your career if you are self-motivated, performance-driven, and possess the high level of energy needed for this fast-paced, thrilling, and dynamic retail environment.
Experience, Knowledge, and Skills
• Outstanding abilities in customer service
• Communication abilities: proficient in English, though proficiency in any other language would be advantageous
• Relentless
• High levels of vitalityExtremely driven and goal-oriented experience
Having prior retail experience would be beneficial.
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancingMerchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.